Recording for Posterity

This is a simple mantra I’ve used in many teams I worked in or led over the years:

Prefer Services to Software

Make services that are robust and functional.
Buy services that other folk do better than we could for the time and/or money.

Prefer Software to People

Automate everything where possible.
Output actionable telemetry for all the things.

Prefer People to Bureaucracy

Trust in the people you’ve employed to do the right thing and do it well. Remove unnecessary paperwork and processes whenever you can.

Prefer ChatOps for Everything

Email is so 1990’s. Put everything on Slack so everyone can see it.
Make command and control of your systems intuitive, accessible and secure.